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Business Development and Client Relationship Manager

  • London, England
  • £40,000 to £85,000
  • Permanent / Full-Time
  • Advertised 204 days ago

A premium brand that specialises in executive education is looking to recruit a Business Development & Account Manager to build relationships with new clients in the financial sector and develop key contacts in the industry to provide learning and teaching services.

The role requires an ambitious individual, preferably with a learning & development background and previous experience of managing and developing client relationships at a senior level (HR or Training Directors and managers).

The role will cover clients across the globe, with a majority based in London and Europe. You will have a good grasp of needs and structures for providing learning and development within large businesses.

Based in London, the candidate will be responsible for the growth and delivery of bespoke education for financial institutions. The company has been providing education programmes in the financial world for the last 20 years. This is a rapidly growing area of business which requires a highly motivated and entrepreneurial person with first class negotiation skills. The role involves the following tasks:

The Job:
- Advise on and deliver bespoke capital market programmes to professionals in financial institutions worldwide
- Generate new business and expand the company’s client base
- Follow up leads generated internally by public course programme advisors and externally by previous clients and website enquiries
- Develop relationships with existing clients through telephone conversations, face to face meetings and contact during public courses
- Set an annual budget including a detailed revenue target and projected costs
- Maintain, analyse and report profit and loss figures to management
- Maintain good communication with teachers
- Liaise with teachers about the detailed content and timing of courses
- Fully understand and observe the LFS brand guidelines and ethos
- Working hours – full time (40 hours a week)

The person:
- A high degree of motivation
- First class negotiation skills
- Client relationship management and sales experience (formal sales training would be useful)
- Understanding of global financial markets
- Experience in working with or at financial institutions
- Experience in face to face client meetings
- The ability and confidence to prepare and deliver client presentations
- Fluent written and spoken English and a professional telephone manner
- A methodical and detailed approach to work
- Ability to motivate and mentor junior staff
- A good academic background

Office Systems
The candidate will need to be IT literate and able to use the following computer programmes with some training on Goldmine if necessary:
- Microsoft Office
- Web browser
- Goldmine CRM

- Basic salary: 40,000 - 45,000 per year depending on experience.
- Performance based uncapped commission leading to full package of 85,000 OTE per year
- Use of gym, sauna and swimming pool

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